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HOW CAN WE HELP?
GO TO FAQ SUBSCRIPTION LOG IN RETURNS / REFUNDS

NEED HELP WITH SOMETHING ELSE?

  • Our formula is Gluten Free, Nut Free, Not Tested on Animals, Cruelty-Free, Paraben Free, Vegan, Vegetarian & Organic. Carpe is also recyclable & Leaping Bunny certified!
  • Ingredient lists for our products can be found on our website - each product has their own page & ingredients list here.
  • If your package has recently been marked as delivered but hasn't been received - just give it another 48hrs to see if it'll show up. Oftentimes packages can be marked as delivered when in fact they remain ready to be delivered!
We made Carpe to solve a problem we’ve struggled with since childhood - and we want to help you too! If you have any questions or issues with Carpe, want some tips on how to use it best, or just want to talk sweat - please contact us personally!
- David & Kasper, Founders
Due to a high volume of tickets, we highly recommend using your subscription portal to make changes to your subscription. It may take us up to 72 hours to respond to subscription related requests.
  • Subscription Portal Login
  • How to Edit / Change My Subscription
  • How to Cancel My Subscription
    • Frequently Asked Return & Refund Questions
    If you would like to return / exchange one of your products, please include these details in the message below for the fastest service:
  • Order Number
  • Which product you'd like to return
  • The reason for the return
    • Visit our FAQ for the most up to date answers to common questions. If you can't find what you're looking for, please leave us a detailed message below for the fastest service!
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