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We made Carpe to solve a problem we’ve struggled with since childhood - and we want to help you too! If you have any questions or issues with Carpe, want some tips on how to use Carpe best, or just want to talk sweat - please contact us personally!
- David & Kasper, Founders
How can we help?
Need help with something else?
We've got you.
Our support team is here to help with order issues, shipping questions and product support.
If you have a subscription:
Most updates can be handled instantly through the subscription portal.
To keep things moving as quickly as possible:
- Use the subscription portal for subscription updates
- Please send one message per issue
We’ll take it from there. Most messages are answered within 48 hours.
Just FYI
- Our formula is Gluten Free, Nut Free, Not Tested on Animals, Cruelty-Free, Paraben Free, Vegan, & Vegetarian. Carpe is also Leaping Bunny certified!
- Each product has their own page & ingredients list here.
- If your package has recently been marked as delivered but hasn't been received - just give it another 48hrs to see if it'll show up. Oftentimes packages can be marked as delivered when in fact they remain ready to be delivered!
